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Tradingview Troubleshooting

Has your Signals strategy gone into error? Has it missed any trade that was triggered on TradingView and not executed on AlgoTest?

In this document we have mentioned all the details that you need to troubleshoot your strategy. In case you cannot do it on your own, you can fetch these details and send them to our support executives.

:For any queries reach out to us!

Steps for Troubleshooting Tradingview Indicator​

  • Take the full screenshot showing the strategy details and the generated signals.

  • After taking the screenshot click on the More button (...) at the bottom.

  • Select the option to copy Json and Webhook.

  • Copy the Entry Json in case the entry did not happen. 

  • Copy the Exit Json in case the exit did not happen.

  • Create a file in Notepad and paste the Json in that file.

  • Copy the Entry webhook in case the entry did not happen and exit Webhook in case exit did not happen.

  • Paste the Webhook in the notepad file.

  • Go to the TradingView alert and click on the edit button.

  • Copy the Json Block from tradingview.

  • Paste the Json in the notepad file.

  • Now go back to Tradingview alert and click on the notifications button.

  • Copy the webhook from the alert.

  • Paste the webhook in the notepad file.

  • In case there is a difference in the Json and Webhook, create the signal again.

Steps for Troubleshooting Tradingview Strategy​

  • Take the full screenshot showing the strategy details and the generated signals.

  • After taking the screenshot click on the three dots button (...) at the bottom.

  • Select the option to copy Json and Webhook.

  • Copy the Entry Json in case the entry did not happen 

  • Create the Exit Json in case the exit did not happen.

  • Create a file in Notepad and paste the Json in that file.

  • Copy the Entry webhook in case the entry did not happen.

  • Create the exit Webhook in case the exit did not happen.

  • Paste the Webhook in the Notepad file.

  • Go to the TradingView alert and click on the edit button.

  • Copy the Json Block from TradingView.

  • Paste the Json in the notepad file.

  • Now go back to Tradingview alert and click on the notifications button.

  • Copy the webhook from the alert.

  • Paste the webhook in the notepad file.

  • Go to TradingView and open the pine editor.

  • Copy the pinescript present in the pine editor.

  • Paste the pinescript in the notepad file. 

  • In case there is a difference in the Json and Webhook, create the signal again. 

Documents needed for investigation​

In case there is no difference, send the notepad file along with all the screenshots shown above to our support executives.

  • Screenshot of alert log from tradingview.

  • Alert settings screenshot from Tradingview

  • Notifications screenshot from Tradingview alert settings.

  • Screenshot of the algotest tradeview page by clicking on the screenshot button available on algotest..

  • Notepad file created using the above steps.

By providing these screenshots and code details, the support team or collaborators can identify any discrepancies or configuration issues. 

If you need guidance on generating any of these screenshots or capturing the necessary details you can connect with our support team on telegram.

:For any queries reach out to us!